Role Overview
The Geospatial Solution Engineer (SE) provides technical credibility during the customer acquisition and onboarding processes.
The SE role primarily supports commercial team members with technical knowledge and know-how to ensure NCTech scales its new customer acquisition. A SE is responsible for all technical aspects of the sales cycle from demonstrations and presentations, and answering technical queries, to generating content and documentation, supporting pilot projects and RFP responses. The role will also extend to helping customers better understand how NCTech’s solutions could be leveraged alongside key third party software applications such as Esri’s ArcGIS suite.
Company Overview
NCTech has established itself as a leading provider of 360° street-level imagery, LiDAR and AI-derived insights to some of the largest companies in the world. Our disruptive technology allows us to frequently deliver high fidelity data at low cost and on a national scale.
Our vision as we scale-up is to evolve into the world’s leading independent provider of street-level, geospatial data and analytics.
We are headquartered in Edinburgh, UK and operate throughout North America, Europe and Asia. This role can be performed remotely within the United States.
What You’ll Do
- Conduct geospatial and technical presentations and customised demonstrations to assist attainment of revenue goals.
- Explain technical concepts to non-technical buyers to establish a link between NCTech’s technical leadership and customer value.
- Collaborate with the sales team to understand customer requirements and challenges.
- Educate and upskill sales team members on product and industry topics.
- Create and maintain technical content including sales collateral, technical whitepapers, implementation guides, blog articles and FAQs, to support the sales process.
- Project manage new customer onboarding and pilot projects to demonstrate the value of the NCTech solution in the client’s environment.
- Collaborate with the client’s technical teams to address any integration or compatibility concerns.
- Coordinate and contribute to RFP and similar responses in a timely and professional manner.
- Represent the company at industry events and webinars.
- Act as a liaison between the customer and internal teams, ensuring that customer feedback is considered in product development, marketing and improvement processes.
- Establish a deep understanding of the industry, its trends, competitive landscape and NCTech’s technical capabilities to support enhanced product positioning that resonates with target customers.
- Record all relevant information and IP in company systems including but not limited to CRM.
What You’ll Bring
- Deep expertise of solution engineering in a geospatial business, ideally in a Data-as-a-Service (DaaS) sales environment.
- Experience in the Public Sector and/or enterprise environment such as Utilities, Telecommunications and/or Transportation.
- Proficiency in using geospatial software and tools to develop and implement solutions, such as Esri ArcGIS, QGIS, Google Earth Engine, or similar proprietary software.
- Expertise in integrations and APIs relevant to NCTech’s customers including GIS, Computer Aided Mass Appraisal (CAMA) and Asset Management systems.
- Knowledge of end-to-end geospatial data collection processes, including acquisition, processing, storage, and analysis, ensuring data quality, integrity, and security throughout the lifecycle.
- Proficiency in the use and adoption of artificial intelligence and machine learning to streamline existing analytics workflows
- Strong written and verbal communication skills, and an ability to convey complex technical topics in a clear and easy to understand manner.
- Highly developed interpersonal and organisational skills.
- Cultural Fit: You will be able to demonstrate strong alignment with NCTech’s culture and values, especially “hungry and humble” for this role.
- Proven ability to prioritise, work within time constraints, and to a deadline.
- A great attitude and a willingness to learn and grow.
- Creative thinking and problem-solving skills coupled with a “can do” attitude.
- Demonstrable commitment to ongoing professional development.
What Does Success Look Like?
- Attainment of revenue and customer acquisition goals.
- Attainment of leading indicators and KPIs such as sales cycle length, conversion rate from demonstration to customer, growth, churn, content creation and project delivery.
- Collaborative team environment.
NCTech is proud of our diverse and fully inclusive culture and we don’t tolerate any kind of bias, judgement or harassment. We want our recruitment process to be accessible to everyone so if you require any reasonable adjustments please note them on your application and we’ll do our best to accommodate your request.
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